Frequently asked questions
How long does shipping take?
On average 2–4 weeks, depending on the country and the period.
Can I get a refund?
Yes, you can request a refund within 15 days of delivery.
How do automatic discounts work?
The discount is applied automatically at checkout:
- 3% with at least 3 items
- 5% with at least 5 items
- 8% with at least 10 items
Which payment methods do you accept?
Payments via Stripe (cards and methods supported in your country).
How can I contact you?
You can find our contacts and the map in the “Where to find us” section.
Can I track my order?
After purchase you can find the details in your Account page (if you are registered) and you will receive a confirmation email.